Raving Fans
SKU: 4377398674

Raving Fans

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Description

Raving FansWritten in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.



Binding Type: Hardcover
Publisher: William Morrow & Company
Published: 05/19/1993
ISBN: 9780688123161
Pages: 160
Weight: 0.62lbs
Size: 8.38h x 5.77w x 0.65d
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SKU: 4377398674

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Becky Leach
Fort Morgan, US
★★★★★ 3
Run small
Size: 3X-Large
I even went up a size and they were still quite uncomfortable due to being too small. They just plain didn’t fit so you might wanna go up a couple of sizes
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 28, 2025
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ThinGinn35
Belleville, US
★★★★★ 5
Who knew!?
Size: 3X-Large
I have problems with elastic around my legs so I looked for underwear without the elastic and found these. Okay, not the best look for “date night” but the itchiness is gone when I wear these underwear. I consider it a miracle! Date night will just have to be à la cart.
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Reviewed in the United States on May 14, 2026
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Nikolaus
Carnegie, US
★★★★★ 4
Lil tight
Size: 3X-Large
Def purchase a size above what you normally wear. I unfortunately could not go any higher of a size. Its more of a snug fit, somewhat stretchy, but the fabric is soft and feels great. If the size was just a lil bit bigger these would be perfect. But they feel good.
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Reviewed in the United States on April 25, 2026
T
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Tamika Shy
Carnegie, US
★★★★★ 5
Love
Size: Medium
I am someone that really does not like to wear underwear, but I don't need to be flashing everybody. I probably should have went with some calmer prints, but they are comfy! Sometimes I forget that they are supposed to be underwear and I walk outside in them.
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Reviewed in the United States on April 22, 2026
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cwisecousin
Louisville, US
★★★★★ 2
Size chart does not reflect actual size of garment.
Size: 3X-Large
I ordered these according to the size chart. Asian sizes are much different from U.S. sizes. What I received does not coincide with measurements given. The only good thing I can say is that the colors are pretty.
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Reviewed in the United States on January 7, 2026

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