SKU: 84068195796

Panasonic TV-65Z95BEK

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Description

Panasonic TV-65Z95BEKAbmessungen mit Standfuss (B x H x T): 144. 8 91. 1 34. 8 cm Panasonic TV 65Z95BEK Die Zukunft der OLED Unterhaltung neu definiert Die Z95B Serie beeindruckt durch ein revolutionres Zusammenspiel modernster OLED Technologie mit den smarten Eigenschaften von Fire TV. Das neue Primary RGB Tandem OLED Panel mit aerodynamischen ThermalFlow Khlsystem steht mit einer deutlich gesteigerten Spitzenhelligkeit und bestechenden Kontrastwerten fr eine Premium

Abmessungen mit Standfuss (B x H x T): 144.8 × 91.1 × 34.8 cm

Panasonic TV-65Z95BEK - Die Zukunft der OLED-Unterhaltung neu definiert

Die Z95B-Serie beeindruckt durch ein revolutionäres Zusammenspiel modernster OLED-Technologie mit den smarten Eigenschaften von Fire TV. Das neue Primary RGB Tandem OLED Panel mit aerodynamischen ThermalFlow Kühlsystem steht mit einer deutlich gesteigerten Spitzenhelligkeit und bestechenden Kontrastwerten für eine Premium-Bildqualität der nächsten Generation. Das Entertainment-Universum von Fire TV, der Game Mode Extreme mit zahlreichen Next-Gen-Gaming-Features und Multi HDR Ultimate bieten Welten unendlicher Unterhaltung und visueller Brillanz für ein täglich neues TV-Erlebnis.

Funktionen

See it all. Feel it all.
Erleben Sie eine Revolution im Heimkino - mit unserem einzigartigen OLED-TV mit integriertem Fire TV und 144Hz-Display. Für ein unvergleichlich immersives Seherlebnis, bei dem jedes Bild ein Meisterwerk ist. Entdecken Sie eine Welt der unendlichen Unterhaltungsmöglichkeiten, bleiben Sie mühelos mit Freunden und Familie in Verbindung und verbessern Sie Ihr Gaming mit der besten Bildqualität und Zugänglichkeit. Panasonic erfüllt Ihnen jeden Wunsch. Einfach einschalten.

Herausragende Helligkeit und Farbe – ein bahnbrechendes OLED-Erlebnis

Revolution der Leuchtkraft und Farbdarstellung: OLED der nächsten Generation
Das innovative OLED-Panel mit 4-Schichtstruktur verbessert die Leuchteffizienz für eine überragende Helligkeit und einen erweiterten Farbraum. Durch die neue aerodynamische Panasonic Wärmeableitungstechnologie wird die Wärme effizient abgeführt, um die Leistung zu maximieren. So definiert diese OLED-Generation visuelle Exzellenz neu und bietet beeindruckende Klarheit und lebendige Farben.

Innovatives Panasonic Kühlsystem für überragende Helligkeit
Inspiriert vom Design von Rennwagen optimiert Panasonics revolutionäres ThermalFlow-System, für das ein Patent angemeldet wurde, den Luftstrom und maximiert so die Helligkeit des Bildschirms. Durch die Verfeinerung der Anordnung der Lüftungsöffnungen und das ausgeklügelte Innendesign wird ein reibungsloser Luftstrom von unten nach oben gewährleistet. Das Ergebnis: Aussergewöhnliche Helligkeit und Klarheit für beeindruckend lebendige Bilder und ein unvergleichliches Seherlebnis.

Lichtstarkes Panel mit neuer 4-Schicht-Struktur
Die „Primary-RGB-Tandem“-Technologie führt ein vierlagiges Design für Rot, Grün und Blau ein und ersetzt damit die herkömmliche dreilagige Struktur. Dies optimiert die Lichtwellenlängen, verbessert die Helligkeit um 40 % und steigert die Leuchtkraft sowie die Farbtreue. Das Ergebnis: Unübertroffene Farbpräzision und ein erweitertes Farbspektrum für eine Bildqualität der nächsten Generation.
* Verglichen mit einem herkömmlichen Modell.

Professionelle Bildqualität im eigenen Wohnzimmer
Der HCX Pro AI-Prozessor MK II in unseren Premium-Fernsehern sorgt für präzise Farben, Kontraste und gestochen scharfe Bilder – ideal für rasante Action, Sport und Gaming. Mithilfe von KI erkennt der Fernseher, wenn Sie gerade eine Sportübertragung ansehen, und passt Bild und Ton für Sie an.

Mitreissender Klang – als wären Sie live dabei.

Freuen Sie sich auf ein 360-Grad-Sounderlebnis
Unser einzigartiges integriertes 360° Soundscape Pro Audiosystem versetzt Sie direkt vom Sofa mitten ins Geschehen. Mit verstärktem Bass durch einen verbesserten Tieftöner und integrierten nach oben und seitlich abstrahlenden Lautsprechern, „Tuned by Technics“, sorgt Dolby Atmos® für kraftvollen, mitreissenden Klang.

Array-Lautsprechersystem für ein präzises und raumfüllendes Klangerlebnis
Das Array-Lautsprechersystem sorgt für einen präzisen Sound und bringt alle Vorteile unserer einzigartigen, zielgerichteten Klangsteuerung jetzt auch in Ihr Heimkino. Mit diesen kleinen Lautsprechern können Sie den Sound punktgenau steuern und Zonen mit unterschiedlichen Lautstärken schaffen. Erleben Sie eine noch präzisere Soundqualität und minimieren Sie gleichzeitig mögliche Ablenkungen für andere.

Die AI-Funktionen von Panasonic

Auto AI
Auto AI - Mithilfe künstlicher Intelligenz analysiert der Z95B das eingehende Signal und passt Bild- und Toneinstellungen in Echtzeit an. Auto AI kennt die Einstellungen für Sport, Live-Musik, Kinoszenen und mehr – und nimmt sie für Sie vor. Lehnen Sie sich einfach zurück und geniessen Sie die Vorstellung.

4K-Fine-Remaster für höhere Auflösung
Dual Super Resolution – Verbesserte Auflösung und Farbübergänge werden durch die Super Resolution-Technologie der nächsten Generation mit Unterstützung von KI erreicht.
Panasonic hat zwei Hochkonvertierungstechnologien, KI und mathematische Modelle, kombiniert, um schärfere und gleichzeitig natürlichere Bilder zu liefern, insbesondere bei Inhalten mit Full HD und darunter.

KI-HDR-Remaster für kontrastreiche HDR-Bilder
KI-HDR-Remaster – Erleben Sie dynamischere Bilder sowohl bei der Live-Fernsehübertragung und als auch beim Streaming. Diese Technologie wandelt konventionelle Fernsehbilder in kontrastreichere Bilder um, indem sie einen Konvertierungsalgorithmus verwendet, der ursprünglich mit AI entwickelt wurde.

Streamen und geniessen

Geniessen Sie Ihre Favoriten. Steuern Sie Ihr Smart Home.
Erleben Sie das ultimative Unterhaltungserlebnis mit Smart Home Control-Funktionen und erstklassige Qualität. Das ist der TV Premium mit integriertem Fire TV von Panasonic: Entdecken Sie japanische Technologie, exzellente Bild- und Tonqualität, innovative Gaming-Features und vieles mehr.

Alle Ihre Lieblingsinhalte an einem Ort
Fire TV vereint Netflix, Prime Video, Disney+, Live-TV und vieles mehr an einem zentralen Ort, damit Sie Ihre Lieblingsserien, -filme und -sendungen schnell und ohne langes Scrollen finden.
Darüber hinaus passen der Netflix Calibrated Mode und der Prime Video Calibrated Mode die Bildeinstellungen automatisch an die Original-Masterfassung an – für ein Seherlebnis genau nach der Vision der Filmschaffenden.

* Separate Abonnements können erforderlich sein. Funktionen und Inhalte können je nach Region variieren.

Freihändige und komfortable Bedienung
Spielen Sie Ihre Lieblingsfilme ab, ohne zur Fernbedienung zu greifen: Mit Alexa und der Freisprechfunktion Ihres TVs steuern Sie Wiedergabe, Musik, Timer, Smart-Home-Geräte und mehr – ganz einfach per Sprachbefehl.

* Möglicherweise sind Abonnements erforderlich. Funktionen und Inhalte können je nach Region variieren.

Behalten Sie im Blick, was Ihnen wichtig ist
Überprüfen Sie jede Kamera in Ihrem Haus, ohne die Sendung zu unterbrechen.
„Alexa, zeig mir die Kamera im Kinderzimmer.“

* Die Verfügbarkeit von Funktionen kann variieren. Kompatibles Smart-Home-Gerät erforderlich (separat erhältlich).

Formvollendetes Design – passend für jeden Raum

Dieser TV mit seiner aussergewöhnlichen Bildqualität wurde auch als stilvolles Designobjekt für Ihr Zuhause konzipiert. Mit stoffbezogenen Premium-Lautsprechern vereint der Fernseher Funktion und Eleganz. Dank seines schlanken Profils, der flachen Rückseite, der ThermalFlow-Kühlung und der optimierten Lautsprecherplatzierung überzeugt er mit beeindruckender Bilddarstellung und hervorragendem Klang – Technologie und Design in perfekter Harmonie.

Perfekte Bildqualität in jeder Umgebung

Optimale Helligkeit und Farbe unter allen Bedingungen
Multi HDR-Format: Durch die Unterstützung aller HDR-Formate (High Dynamic Range) gewährleisten unsere Premium-Fernseher die bestmögliche Leistung – unabhängig von der Bildquelle. Helligkeit und Farbe werden szenenweise optimiert; egal ob die Quelle HLG, HDR10, HDR10+ Adaptive oder das neue Dolby Vision-Format mit Precision Detail ist.

Erleben Sie HDR in einer neuen Dimension
Dolby Vision IQ – Dieses System sorgt dank des innovativen Umgebungslichtsensors im Fernseher buchstäblich für eine neue Dimension der HDR-Wiedergabe. Ganz gleich, ob Ihr Wohnzimmer komplett dunkel oder hell beleuchtet ist, die HDR-Bildwiedergabe wird dynamisch perfektioniert, um die besten Ergebnisse bei Farbe und Kontrast zu erzielen.

Filmmaker Mode der nächsten Generation mit intelligenter Sensorik
Erleben Sie Ihre Lieblingsfilme jetzt wie von den Filmschaffenden beabsichtigt. Der Filmmaker Mode der nächsten Generation nutzt unsere intelligente Sensortechnologie zur Anpassung der Farbtemperatur und der Umgebungshelligkeit, um sicherzustellen, dass jeder Film den kreativen Ideen der Regisseurin oder des Regisseurs entspricht, selbst in hellen Umgebungen.

LEVEL UP YOUR GAME

Grosser Bildschirm, atemberaubende Geschwindigkeit, Auflösung und Dynamik für jedes Spiel
Dank Game Mode Extreme sind unsere neuen 4K OLED-Fernseher mit HCX Pro AI MK II- Prozessor bereit für Action. Das neu entwickelte 144Hz-Panel unterstützt HFR (High Frame Rates) und VRR (Variable Refresh Rates) und bietet hochauflösende, ruckelfreie Grafiken – für ein cineastisches Erlebnis und Gaming auf höchstem Niveau.

Einfache und intuitive Einrichtung für Spielekonsolen
Ab sofort können Sie Game Settings einfacher und intuitiver bedienen. Verbinden Sie Ihre Spielkonsole über HDMI mit dem Fernseher. Das neue Game Control Board zeigt Ihnen Game relevante Informationen und bietet Ihnen gleichzeitg einen bequemen Zugriff auf Ihre Game-Einstellungen. Für ein noch reibungsloseres Spielerlebnis können Sie diese Funktion direkt aufrufen, indem Sie sie der „My APP“ -Taste zuweisen.

Grossartiger Sound für all Ihre Lieblingsspiele
Der Game Sound Mode ermöglicht das Umschalten zwischen verschiedenen Soundmodi, um den Sound für jedes Spiel zu optimieren. Der RPG-Modus sorgt für ein realistisches und intensives Spielerlebnis. Der FPS-Modus stellt die Audioposition in den Mittelpunkt, so dass Sie beim Spielen selbst leiseste Geräusche Ihrer Feinde hören können und so stets die Oberhand behalten.

Erstklassiges, ruckelfreies Gaming-Erlebnis
Die Z95B-Serie unterstützt sowohl AMD FreeSync™ Premium als auch NVIDIA® G-SYNC® kompatible Technologien. Diese sind darauf ausgelegt, auf den neuesten leistungsstarken Displays ein herausragendes Gaming-Erlebnis zu bieten. Freuen Sie sich auf ein ruckfreies Gaming-Erlebnis in 4K auf dem grossen, kontrastreichen Display und tauchen Sie in fremde Welten ein.

Flexibler TV-Empfang mit dem Penta Tuner

Fünffacher TV-Empfang: Zusätzlich zu Satellit, Kabel und Antenne unterstützt der Penta-Tuner zwei weitere Signaltypen. Beim Empfang über das Internet (IPTV) und das Heimnetzwerk (TV>IP) können Sie den Standort Ihres Fernsehers unabhängig von der Antennensteckdose wählen. So geniessen Sie erstklassiges Fernsehvergnügen in jedem Raum – ohne einen zusätzlichen TV-Anschluss.

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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 84068195796

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4.1 ★★★★★
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Verified Purchase
Loraine
Pawtucket, US
★★★★★ 5
Fun, easy and quality
These little bottles are adorable. The glitter comes out without a mess. If using on hair for a devotation use hair glue to make the design. Otherwise, the simple sweet lite glitter touch finishes a style nicely.
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Reviewed in the United States on December 21, 2022
K
Verified Cardmember
Karen Thompson
Fort Morgan, US
★★★★★ 5
Best Card in My Wallet!
Having this card from Prime/ Sync has made things so much easier ! I order something & then go to cart & pay with my Prime card, nothing more. I don’t need to worry about theft or further actions or delays. It’s a done deal & I have more time added to make an additional purchase if I need to in case I forget something. I love this card 💞. So easy, I buy more here cause it’s faster, safer, & all in one easy step & Amazon has just about everything there is so why not ? Best card in my wallet !!!
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Reviewed in the United States on May 30, 2026
L
Verified Cardmember
Love Wins❤️❤️
Natrona Heights, US
★★★★★ 5
2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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Reviewed in the United States on May 26, 2026
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Verified Cardmember
B. Schmidt
Cuba, US
★★★★★ 5
Good, but you need to be careful with it
I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Reviewed in the United States on December 5, 2012
H
Verified Cardmember
Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
Draper, US
★★★★★ 1
Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015

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